Часто задаваемые вопросы
В этом разделе собраны ответы на все популярные вопросы об наших электрических коммерческих автомобилях серии Foton, промышленных высокотехнологичных продуктах, оптовых закупках и сопутствующих услугах. Мы предоставляем целенаправленные ответы для разных моделей, тоннажа, размеров, запаса хода и региональных адаптаций, чтобы вы полностью разобрались в наших продуктах и услугах.
What is the MOQ for different Foton electric van models?
MOQ varies by model to meet different customer needs: - 10+ units for compact models: Foton Forland M2 (box van) and Foton View i7/Forland U7 (mini passenger van) - 5+ units for passenger models: Foton Toano i9 and Toano i9+ - 3+ units for heavy-duty models: Foton Forland V5 2.5T/3.5T (cargo van) - 2+ units for special models: Foton Forland Q Refrigerator (cold chain van) Small-batch trial orders are acceptable for new customers with flexible terms.
What are the core parameters (mileage, payload, size) of each Foton electric van model?
Core parameters for each model: - Foton Forland M2: 280-320km CLTC range, 3.5T payload, 5.3m×1.8m×2.0m body size (compact box van for urban delivery) - Foton Forland Q Refrigerator: 260km CLTC range, 8 cubic, 5.5m×1.8m×2.7m body size, -25℃~+20℃ adjustable temperature - Foton Forland V5 2.5T: 280-350km CLTC range, 2.5T payload, 5.9m×1.9m×2.2m body size - Foton Forland V5 3.5T: 280-350km CLTC range, 3.5T payload, 5.9m×1.9m×2.2m body size (heavy-duty for bulk cargo) - Foton Toano i9: 308-370km CLTC range, 2-9 seats, 8 cubic, 5.2m×1.8m×2.0m body size (business passenger van) - Foton Toano i9+: 308-370km CLTC range, 2-9 seats, 9 cubic, 5.2m×1.8m×2.2m body size (upgraded luxury version with extended range) - Foton View i7/Forland U7: 308-370km CLTC range, 2-7 seats, 7 cubic, 4.9m×1.8m×2.0m body size (compact mini passenger van)
Can you provide regional certification for EU, Middle East, South America and Southeast Asia markets?
Yes, we provide complete regional certification services for different global markets: - EU market: EEC certification, CE marking, emissions compliance testing - Middle East market: GCC certification, SASO certification, Gulf standard compliance - South America market: INMETRO certification (Brazil), ANMAT certification (Argentina), Mercosur standard compliance - Southeast Asia market: TISI certification (Thailand), SIRIM certification (Malaysia), ASEAN standard compliance All certifications are completed by authoritative third-party institutions to ensure compliance with the import regulations of the destination country.
What is the production lead time for different models and order quantities?
Production lead time varies by model, configuration and order quantity: - Standard configuration models: 15-30 days for small-batch orders (10-50 units), 30-45 days for large-batch orders (50+ units) - Customized configuration models: 30-45 days for small-batch orders, 45-60 days for large-batch orders - Special modified models (refrigerated, custom interior): 45-60 days for all order quantities We will confirm the exact delivery date in the formal quotation and keep you updated on the production progress in real time.
Do you offer customized modification services for different models and regional needs?
Yes, we provide full customized modification services for all Foton van models, including: - Exterior modification: logo branding, body color, lighting upgrade, regional standard adaptation - Interior modification: seat layout adjustment, interior trim upgrade, entertainment system installation, VIP luxury refit - Functional modification: cargo compartment partition, shelving installation, refrigeration unit upgrade, power system adjustment - Regional adaptation: left/right-hand drive conversion, speed limit adjustment, emissions standard upgrade, certification matching All modifications are completed in our factory with strict quality control to ensure safety and compliance.
What shipping terms and international logistics services do you support?
We support flexible shipping terms and provide one-stop international logistics services for global clients: - Shipping terms: FOB, CIF, EXW, DDP, DDU to meet different trade needs - Transport solutions: sea freight (LCL/FCL), land transport, air freight, multimodal transport for different regions - Additional services: customs clearance assistance, documentation preparation, cargo insurance, door-to-door delivery We have long-term cooperative relationships with major shipping companies and logistics providers to ensure stable shipping space and on-time delivery for EU, Middle East, South America and Southeast Asia routes.
What is the warranty policy for Foton electric vans exported overseas?
We provide a comprehensive warranty policy for all exported electric vans: - Basic warranty: 2 years or 200,000 km (whichever comes first) for the whole vehicle - Core components warranty: 5 years or 500,000 km (whichever comes first) for the battery, motor and electronic control system - After-sales support: 24/7 online technical support, spare parts supply, local maintenance service coordination We will provide a detailed warranty manual and after-sales service contact information with the vehicle delivery to ensure you have no worries during use.
Which Foton van model is most suitable for my regional market and business needs?
We provide targeted model recommendations based on different regional markets and business scenarios: - EU urban delivery: Foton Forland M2 (compact size, CE certified, suitable for narrow city streets) - Middle East desert logistics: Foton Forland V5 3.5T (heavy-duty payload, high temperature resistance, suitable for long-distance desert transport) - South America cold chain transport: Foton Forland Q Refrigerator (wide temperature adjustment range, suitable for food and medicine transport) - Southeast Asia tourism shuttle: Foton Toano i9+ (extended range, comfortable interior, suitable for long-distance tourist transport) - European and American business reception: Foton Toano i9 (luxury interior, stable performance, suitable for corporate shuttle and VIP reception) - Urban hotel shuttle: Foton View i7/Forland U7 (compact size, flexible maneuvering, suitable for small group passenger transport) Our sales team will provide you with the most suitable model recommendation based on your specific business needs, regional market characteristics and budget.
